Life Skills U
The Skillet Serving Up New Choices For Your Life!		Volume 1 Issue 37 December 2002
The Main Course			Side Orders
Richard Jorgensen, CEO Do These Principles Really Work? The real test in any program is the long-term effect of the program. The principles taught at Life Skills U fully support the creation of a team culture as defined by Edward Deming. We Match and support the 14 points specified by the Deming Principles that were used to build the Toyota Motor Car Company . These Principles were the foundation of Toyota's success. Here is a letter we recently received from THE FIRST TOYOTA Dealer in the USA that installed our program many years ago. Richard: I am writing this follow-up letter to tell you about the long term results from the… “Creating a Team Culture Responsive to Change” seminar you held for Rose Toyota. As you know, our seminar took place a few years ago. Since then, I can’t count the times that our managers quoted you. They never forgot all the things you taught them. We worked together…to achieve our mutual success…with “very few” changes in personnel…until November of 2001.	At that time, we sold the Toyota dealership, and the property in Mission Valley. Because we felt it was the right thing to do, we notified the employees “months” before the sale was … consummated or completed. In most dealerships, this honesty would have caused a “mass exodus” of employees. The fear of change destroys their focus and devastates the profitability of the dealership.  In our dealership, our employees (we had 115) chose to stay and support us…all the way through the changeover. THE LAST MONTH IN BUSINESS AS ROSE TOYOTA, WE HAD THE BIGGEST PROFIT MONTH IN OUR HISTORY. I feel that your seminar had a significant affect on how our employees related to each other, their supervisors and our ownership. It starts with the ownership. If they truly believe in developing a culture (honesty and integrity is a must), it flows through the supervisors and through the all the employees. We believed it, instituted it and made it our culture. We still keep in contact with many of our employees from Rose Toyota. Not only were we mutually instrumental in our combined success, we have remained friends. Thank you for your support! Sincerely, Rose Toyota Byron E. Rose Byron E. Rose Vice President & General Manager ---------------------- Why Was The life Skills U Program So Effective? Because the program offered solutions for both organization and at home.		Special Offer Private and Confidential Educational Retreats  Aboard A 68 foot Yacht In San Diego Starting at $495 for a couple Click For A Tour Holiday Problems With Alcohol / Drugs or Anger? Click For A Private and Non-confrontational Solution! (www.LifeSkillsU.org) Help for your Business! We live in a world that is constantly changing; if your business does not change to match the world, you will go out of business!!! Creating A Culture Responsive To Change Wed Feb 5^th 2002 6-8 pm PST 8 weeks Pricing information Click for more information on Boeing and Endevco Click to stop receiving this mailing Copyright © 2002 Online Distance Learning, Inc

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