Talk 'n Text
Online Help Desk

Support

 

 

 

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Support

   

 


Support is a foundational pillar at Life Skills U.  
We offer a balance of:

  • Online resources for self directed trouble shooting (free).
  • Online free classes to review and practice the features in our Live Online Auditorium and Classrooms (free).
  • Online Help desk for assisted trouble shooting (free).
  • Online one-on-one technical consultation with full program share (fee based).

 

Trouble Shooting


Getting Started Streaming Videos

Installing Your Viewer   (3.5 min)

Purchasing a Course   (2.5 min)

Downloading Your Purchased Course   (2.5 min)

Activating Your Course  (3.5 min)

Viewing Your Course   (3.5 min)

Accessing the Feedback Assessments   (6.5 min)

Accessing a VoIP Room   (7.5 min)

 

 
Additional Resources

Click To Enter Microphone Test Room
(to test your computer microphone)
What you will need:

A standard computer with a speaker.
Inexpensive mic (option will allow you to talk to us, not just text chat)

Click to Uninstall Voice Software - (the Software will automaticly re-install upon re-entery to any room including the Help Desk and Mr Echo)

Click to Enter the Online Live Help Desk.

Test Your Internet Connection Speed

Troubleshooting Page

Active X

Program sharing

Adobe Reader is needed for some applications click to download

 

 

 


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